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KasiCart
For Your Interest

Help Centre

Find answers to common questions and get support for your KasiCart experience

How can we help you today?

Getting Started

Learn how to create an account and start using KasiCart

For Traders

How to sell goods or offer services on our platform

For Drivers

Information about KasiLink delivery services

For Consumers

How to buy goods or book services

Frequently Asked Questions

How do I register as a trader on KasiCart?

Click "Become Seller/Service Provider" on our homepage or visit the Trader registration page. You'll need to provide your South African ID, contact information, and details about what you want to sell or the services you offer.

What's the monthly subscription fee?

Traders pay R29.99/month for either Seller OR Service Provider access. If you want to do both (sell goods AND offer services), the subscription is R59.98/month.

Is there a commission on sales?

No! KasiCart does not take any commission on your sales or service fees. You keep 100% of what you earn from transactions.

How do I become a delivery driver?

Click "Become Delivery Driver" on our homepage or visit the KasiLink registration page. You'll need a valid driver's license and a roadworthy vehicle. There's no subscription fee for drivers.

What payment methods are accepted?

We support cash on delivery, bank transfers, and mobile money. Each trader can specify which payment methods they accept. Subscription payments are via debit order or manual bank transfer.

How do I resolve a dispute with a trader?

First try to resolve directly with the trader. If unsuccessful, contact our support team within 7 days with details and evidence. We'll mediate between both parties.

Still need help?

Our support team is ready to assist you

Contact Support