Contact KasiCart
Get in touch with us. We're here to help you succeed in the Kasi economy.
General Inquiries
Email: General@kasicart.co.za
Phone: +27 72 609 5894 (Temporary)
International: General@kasicart.com
Response Hours
Mon-Fri: 8:00 AM - 6:00 PM
Sat: 9:00 AM - 2:00 PM
Sun: Closed
Trader Support
Registration & Account: Traders@kasicart.co.za
Subscription & Payments: Subscriptions@kasicart.co.za
Technical Issues: TraderSupport@kasicart.co.za
Support Hours
Mon-Sat: 7:00 AM - 8:00 PM
Sun: 9:00 AM - 1:00 PM
KasiLink Delivery
Driver Registration: KasiLink@kasicart.co.za
Delivery Support: Deliveries@kasicart.co.za
Logistics & Operations: Logistics@kasicart.co.za
Operation Hours
24/7 Driver Support
Customer Support: 6:00 AM - 10:00 PM
Business & Legal
Legal & Compliance: Legal@kasicart.co.za
Partnerships: Partners@kasicart.co.za
Sponsorships: Sponsors@kasicart.co.za
Media Inquiries: Media@kasicart.co.za
Send Us a Message
Frequently Asked Questions
To register as a Trader, click "Become Seller/Service Provider" on our homepage or visit the Trader registration page. You'll need to provide your South African ID, contact information, and details about what you want to sell or the services you offer. After submission, our team will review your application within 24-48 hours.
Sellers offer physical goods (products you can touch and deliver). Service Providers offer skills or services (haircuts, plumbing, tutoring, etc.). You can register as one or both. Each requires a separate R29.99/month subscription (R59.98 for both).
Click "Become Delivery Driver" on our homepage or visit the KasiLink registration page. You'll need a valid driver's license, roadworthy vehicle, and must pass a background check. There's no subscription fee for drivers - you keep 100% of delivery fees.
We support multiple payment methods including cash on delivery, bank transfers, and mobile money. Each Trader can specify which payment methods they accept. Subscription payments are processed via debit order or manual bank transfer.
First, try to resolve the issue directly with the Trader. If unsuccessful, contact our support team within 7 days of the transaction with details and evidence. We'll mediate between both parties but cannot guarantee resolution. All disputes are handled according to our Terms of Service.
Yes, we comply with POPIA (Protection of Personal Information Act) regulations. Your data is encrypted and stored securely. We only share necessary information with other users for transactions to proceed. Read our full Privacy Policy for details.
Our Location
KasiCart (Pty) Ltd
Johannesburg, Gauteng
Republic of South Africa